Help
Frequently asked questions
Shipping, returns, billing and our glasses.
No. Our lenses are zero-power, which means no magnification or correction. If you already wear prescription glasses, keep wearing them; these aren’t a replacement.
The lenses have a light warm tint, so whites look a little softer. For colour-critical work like photo editing, take them off.
Yes. The frames are lightweight, so they’re comfortable from morning meetings to late-night reading.
Sprout Flex Kids is sized for ages 4 to 10, with a bendable frame and a soft strap.
Orders ship within 1–2 business days. Standard shipping: $4.95, free on orders of $59.99+; delivery usually 2–4 business days after shipping. Express: $9.95, usually 1–2 business days after shipping. US addresses only; tracking emailed at dispatch.
30-day comfort guarantee: try your glasses for up to 30 days from delivery — worn or unworn. If you are not happy, email [email protected] or call 844-883-8574 for a return number, then mail the item to the return address we email you with your return number. Return postage: paid by the customer. Refunds go to your original card within 5 business days after we receive the return.
It is a one-time charge; we never set up subscriptions or recurring payments.
Not yet. We currently deliver to US addresses only.
No. Blue-light glasses do not replace an eye exam. They’re comfort eyewear, not a medical device. If you notice persistent discomfort or changes in your vision, please book an exam with an optometrist.
Still need help? Contact our team or call 844-883-8574.